Yes, our customers' safety is our priority. We rigorously select our products to ensure they are made from high-quality materials, such as medical-grade silicone, borosilicate glass, or stainless steel. All our items are certified phthalate-free and body-safe.

Hygiene is essential. We recommend cleaning your items before and after each use. Use a specific accessory cleaner (antibacterial) or warm water with a mild, unscented soap. Allow them to air dry completely before storing them separately to preserve the materials.

You can contact us via the contact form or by email. We usually respond within 24 to 48 business hours.

Yes. All our shipments are made in neutral packaging, without mention of the contents or the name of the site, in order to guarantee total confidentiality.

Orders are generally processed within 3 to 7 business days. Delivery times then vary depending on the carrier.

We accept all major secure payment methods available at checkout.

For hygiene reasons, some items cannot be returned. Please see our return policy for details.